Refund policy

Our goal is for every customer to love their new spirit wear!

Because each Pep Club sweatshirt is custom made just for you, we are unable to accept returns or exchanges for custom team names, color selections, or incorrect sizes selected at checkout.

We encourage customers to review product photos, sizing information, and color options carefully before placing an order. If you have questions before ordering, we're always happy to help.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue. We'll work with you to make it right, which may include a replacement or refund depending on the situation.

You can reach us at pepclubshop@gmail.com